Page last updated: 23 November, 2021, 1:33pm
Interpreting and Translation services – East of England Region
We have sent previous Gateway messages to you regarding the new regional interpreting and translation services contract which has been set up for your practice to use since 1st November; and the training sessions associated with this. It appears that there has been confusion in some quarters over which provider is providing which service. To remind you, DA Languages are now providing spoken languages services; and Language Empire are providing non-spoken languages services. All bookings for interpreting and translation services should now only be made with one of these providers, as appropriate.
We also understand that there has still been a relatively low attendance at the training sessions which were set up by our providers to explain the new booking processes to you. We are therefore pleased to inform you that further sessions have now been made available as follows:
• Tues 30th Nov – 11am to 12pm
• Tues 7th Dec – 11am to 12pm
• Tues 14th Dec – 11am to 12pm
If you have not already attended a training session, it is highly recommended that you book yourself on one of the above sessions by completing the form available via the following link:
These training sessions will be delivered by representatives from Language Empire (demonstrating how non-spoken services can be accessed) and DA languages (demonstrating how all spoken languages services can be accessed). The training will cover access to both booking portals and the new user service guides.
Should you or your staff have any queries or require support, please do not hesitate to get in touch with the DA Languages Implementation Team on firstname.lastname@example.org or Language Empire on email@example.com.